Please check Frequently Asked Questions page first.
Please use the contact form below to send us a message. Feel free to ask any questions about our programs and services. Support is online via e-mail. Normally questions will be answered within 12 hours maximum. If you have not heard from us within this timeframe, please check you spam and junk filters (and spam folder content). And just in case we have Support Forum available and you can post your question without registration.
Please give us as many details as possible. What are you trying to do? How? What is the problem?
If you are using one of our tools just double-click its log to open it in Notepad and add this log to your question.
Is there a file in question? What is the size? Could you send it for examination?
Please note: Messages like "It's not working" will force us to ask the questions above anyway, so please help us help you ;-)