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Please check Frequently Asked Questions first and your Spam filter settings (add @thegrideon.com to your Safe Senders list).
Feel free to ask any questions about our programs and services. We will reply within 12 hours maximum or faster from 10am to 10pm (UK time). Please provide email address you have access to or use any temporary email service to start a dialog. If you have not heard from us in an hour or two, please check your Spam folder.
Please give us as many details as possible. What are you trying to do? How? How can we help? If you are using one of our tools just double-click its log to open it in Notepad and add this log to your message. Is there a file in question? What is the file size? Could you send / upload it for examination?
Messages like "I forgot my password." will force us to ask the questions above anyway.

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